{"id":4663,"date":"2020-05-11T11:52:09","date_gmt":"2020-05-11T15:52:09","guid":{"rendered":"https:\/\/www.townofcolden.com\/site\/?p=4663"},"modified":"2020-05-13T10:48:50","modified_gmt":"2020-05-13T14:48:50","slug":"nyseg-warns-customers-of-scam","status":"publish","type":"post","link":"https:\/\/www.townofcolden.com\/site\/nyseg-warns-customers-of-scam","title":{"rendered":"NYSEG warns customers of scam"},"content":{"rendered":"

FOR IMMEDIATE RELEASE<\/h3>\n

NYSEG Warns Customers of New Scam Attempts<\/h1>\n

Customers urged to report suspicious calls and be wary of requests for personal information.
\nBINGHAMTON, NY \u2014 May 8, 2020 \u2014 NYSEG, an AVANGRID company, is urging customers to be vigilant of scammers posing as representatives of the energy companies.<\/h3>\n

NYSEG has recently received reports of customers having accepted calls from people who claim to be employees or consultants of the company. Customers are urged to never give out personal or account information to unsolicited callers.
\nAdditionally, customers have reported calls threatening to cut service unless an immediate payment is made over the phone. This is a sure sign of a scam. Any customer who is uncertain whether a call is genuine or has questions about the status of their account is encouraged to call the phone number provided on their bill.
\nPlease note that NYSEG has temporarily suspended disconnections related to non-payment during this public health crisis. Furthermore, as part of the companies\u2019 COVID-19 response, NYSEG employees are not entering customers\u2019 homes or going door-to-door for non-emergency work.
\nThe company also offered customers some additional helpful tips:<\/p>\n