{"id":4619,"date":"2020-05-07T13:55:44","date_gmt":"2020-05-07T17:55:44","guid":{"rendered":"https:\/\/www.townofcolden.com\/site\/?page_id=4619"},"modified":"2020-05-08T14:41:45","modified_gmt":"2020-05-08T18:41:45","slug":"codered-emergency-notification-system","status":"publish","type":"page","link":"https:\/\/www.townofcolden.com\/site\/codered-emergency-notification-system","title":{"rendered":"CodeRED Emergency Notification System"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-first\" style=\"--awb-padding-top:10px;--awb-padding-right:15px;--awb-padding-bottom:10px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-color:rgba(255,255,255,0.85);--awb-bg-color-hover:rgba(255,255,255,0.85);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-margin-bottom:10px;width:75%;width:calc(75% - ( ( 1% ) * 0.75 ) );margin-right: 1%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-bottom:15px;--awb-margin-right-small:0px;--awb-margin-bottom-small:5px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><img decoding=\"async\" class=\"wp-image-4620 size-medium alignnone lazyload\" data-src=\"https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_logo-e1588869187230-300x53.png\" alt=\"CodeRED Logo\" width=\"300\" height=\"53\" data-srcset=\"https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_logo-e1588869187230-150x26.png 150w, https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_logo-e1588869187230-200x35.png 200w, https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_logo-e1588869187230-300x53.png 300w, https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_logo-e1588869187230.png 400w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/53;\" \/><\/p>\n<h1 style=\"text-align: left;\">CodeRED<sup style=\"font-size: .5em;\">\u00ae<\/sup> Emergency Notification System<\/h1><\/h4><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep fusion-clearfix\" style=\"float:left;margin-top:0px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#418caa;border-color:#418caa;border-top-width:2px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\"><h3>CodeRED Purpose:<\/h3>\n<p>To send critical communications to residents and businesses in Colden. The system provides the ability to quickly deliver messages to targeted areas or the entire town.<\/p>\n<p>The system will be activated for emergency public safety messages and important public notifications. Alerts may include, but are not limited to:<\/p>\n<ul>\n<li>Extreme weather<\/li>\n<li>Missing and endangered persons<\/li>\n<li>Evacuations and\u00a0lockdowns<\/li>\n<li>Water emergencies<\/li>\n<li>Chemical spills or release<\/li>\n<li>Security alerts<\/li>\n<\/ul>\n<h3>Caller ID:<\/h3>\n<p><strong>Add the following numbers to your contacts<\/strong>, so when you will know the call is from Colden CodeRED.<\/p>\n<p><strong>Emergency Notifications: 866-419-5000<\/strong><\/p>\n<p><strong>General Information: 855-969-4636<\/strong><\/p>\n<p>To hear the last message delivered to your phone, simply dial the number back.<\/p>\n<h3>Geographical:<\/h3>\n<p>Your contact information is linked to your street address to ensure emergency notification calls are received by the proper individuals in a given situation.<\/p>\n<h3><a id=\"anchor_optout\"><\/a>To Stop Receiving CodeRED Messages, or Change What You Receive<\/h3>\n<ul>\n<li>To stop receiving some or all of the CodeRED messages,\u00a0<a href=\"https:\/\/info.onsolve.com\/Notification-Opt-Out.html\">go the OnSolve notification website<\/a> and change your settings.<\/li>\n<li>To change your email address or phone number, <a href=\"https:\/\/public.coderedweb.com\/CNE\/BF997003EB50\" target=\"_blank\" rel=\"noopener noreferrer\">go the the CodeRED webpage<\/a>.<\/li>\n<\/ul>\n<h3>About CodeRED<\/h3>\n<p>The Town of Colden has purchased the CodeRED\u00ae Emergency Notification System. CodeRED\u00ae uses telephone, text and e-mail to quickly provide instructions to residents and businesses on how to prepare for, or otherwise deal with, an emergency situation.<\/p>\n<p>This high-speed telephone and text messaging system can contact the entire Colden database in less than 30 minutes. If you are not home, CodeRED\u00ae will leave a message on most answering devices. The system allows Colden to contact <strong>all<\/strong>\u00a0residents and businesses or limit the notification to a small geographic area.<\/p>\n<p>The database used by CodeRED\u00ae is a combination of published white page listings, Enhanced 911 data and information provided by residents or business owners. To ensure that your phone number is registered (or to add text, e-mail or additional phone numbers), <a href=\"https:\/\/public.coderedweb.com\/CNE\/BF997003EB50\" target=\"_blank\" rel=\"noopener noreferrer\">please go to the CodeRED website and check your information<\/a>.<\/p>\n<p>The system is easy to use but ask a friend or neighbor if you are having difficulty entering your emergency contact information.<\/p>\n<h2 style=\"text-align: center;\"><strong><em><a style=\"text-decoration: underline;\" href=\"https:\/\/public.coderedweb.com\/CNE\/BF997003EB50\" target=\"_blank\" rel=\"noopener noreferrer\">SIGN UP\u00a0HERE<\/a><\/em><\/strong><\/h2>\n<h4 style=\"text-align: center;\">After registering, you may download the app for your mobile phone.<\/h4>\n<p><a href=\"https:\/\/www.onsolve.com\/solutions\/products\/codered\/mobile-alert-app\/codered-mobile-apps-download\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-full wp-image-4635 aligncenter lazyload\" data-src=\"https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_mobile_app.png\" alt=\"Get the CodeRED Mobile App\" width=\"180\" height=\"240\" data-srcset=\"https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_mobile_app-113x150.png 113w, https:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2020\/05\/codered_mobile_app.png 180w\" data-sizes=\"(max-width: 180px) 100vw, 180px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 180px; --smush-placeholder-aspect-ratio: 180\/240;\" \/><\/a><\/p>\n<h5 style=\"text-align: center;\"><strong><em>Tell a friend, tell a neighbor about Colden&#8217;s community notification system for keeping residents informed!<\/em><\/strong><\/h5>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:15px;--awb-margin-bottom:15px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2 style=\"text-align: left;\">Frequently Asked Questions<\/h2><\/h1><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:1rem;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:rgba(224,222,222,0);--awb-divider-hover-color:rgba(224,222,222,0);--awb-icon-color:#ffffff;--awb-title-color:#418caa;--awb-content-color:#4a4e57;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#ffc107;--awb-title-font-family:&quot;Tinos&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-content-font-family:&quot;Tinos&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-4619-1\"><div class=\"fusion-panel panel-default panel-3c2626497fd187713 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3c2626497fd187713\"><a aria-expanded=\"false\" aria-controls=\"3c2626497fd187713\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#3c2626497fd187713\" href=\"#3c2626497fd187713\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is CodeRED\u00ae and why is it important to me?<\/span><\/a><\/h4><\/div><div id=\"3c2626497fd187713\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3c2626497fd187713\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">CodeRED\u00ae is a service provided by the Town of Colden by which residents and businesses are notified by telephone, text, or e-mail regarding emergencies or important community notifications. The system is capable of sending messages to the entire community or to specific geographical areas that might be affected by an emergency or other important event.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-cd86b20d1266f853f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cd86b20d1266f853f\"><a aria-expanded=\"false\" aria-controls=\"cd86b20d1266f853f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#cd86b20d1266f853f\" href=\"#cd86b20d1266f853f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Who can help me to enter additional contact information into CodeRED\u00ae?<\/span><\/a><\/h4><\/div><div id=\"cd86b20d1266f853f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_cd86b20d1266f853f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<p>The instructions are fairly simple, but not everyone has had experience with computers. We encourage residents to help friends, family and neighbors get connected.<\/p>\n<p>Contact the Town Hall at 716-941-5012 if you need assistance.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9a6ab587a44c48bbb fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9a6ab587a44c48bbb\"><a aria-expanded=\"false\" aria-controls=\"9a6ab587a44c48bbb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#9a6ab587a44c48bbb\" href=\"#9a6ab587a44c48bbb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Should I password protect my CodeRED\u00ae phone information?<\/span><\/a><\/h4><\/div><div id=\"9a6ab587a44c48bbb\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9a6ab587a44c48bbb\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">This option is available but is not necessary. You may also register as a guest. If you use a password, this allows you to change or delete information that you entered. Only two phone numbers can be attached to one password. If you have more than two phone numbers, you will need to provide a password for each set of two.<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7444320729a1affae fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7444320729a1affae\"><a aria-expanded=\"false\" aria-controls=\"7444320729a1affae\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#7444320729a1affae\" href=\"#7444320729a1affae\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What if someone uses my address, and does not live with me?<\/span><\/a><\/h4><\/div><div id=\"7444320729a1affae\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7444320729a1affae\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<p>This may happen, but will have no effect on how you receive emergency messages. CodeRED\u00ae is a phone number based system \u2013 if your phone number (text or e-mail) is included in the system, you will be called.<\/p>\n<p>The address is important because it allows emergency phone calls to target specific neighborhoods. For example, with a major storm, all phones regardless of their address will be called. However, if a water break requires one neighborhood to take water safety precautions, only those addresses affected can be called.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-cc6d3da0c261a77b1 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cc6d3da0c261a77b1\"><a aria-expanded=\"false\" aria-controls=\"cc6d3da0c261a77b1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#cc6d3da0c261a77b1\" href=\"#cc6d3da0c261a77b1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Who provides the CodeRED\u00ae service? Is the company reputable?<\/span><\/a><\/h4><\/div><div id=\"cc6d3da0c261a77b1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_cc6d3da0c261a77b1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>OnSolve provides the service to the Town of Colden. They have a combined company experience of over 60 years, and provide the CodeRED\u00ae service to hundreds of municipal governments across the country. The Town of Colden selected CodeRED\u00ae after researching and reviewing similar products and services.<\/p>\n<p><a href=\"https:\/\/www.onsolve.com\/company\/about-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">About OnSolve<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e8500accdc380fc0e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e8500accdc380fc0e\"><a aria-expanded=\"false\" aria-controls=\"e8500accdc380fc0e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#e8500accdc380fc0e\" href=\"#e8500accdc380fc0e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I be sure that my personal information and contact information in the CodeRED\u00ae system are kept private?<\/span><\/a><\/h4><\/div><div id=\"e8500accdc380fc0e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e8500accdc380fc0e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<p>The CodeRED\u00ae website is secure. All data entered into the database is used exclusively by the Town of Colden. The information will not be shared. All data entered onto the website will be inspected once by a Colden public safety official to ensure that the information is Colden-based. As a general rule, any phone number attached to a non-Colden address or an invalid Colden address will not be accepted. When the information is approved, it is then sent to the database.<\/p>\n<p>The security of this information is critical to the success of an emergency notification system. There is no feature within the system that allows a list of phone numbers to be printed. The use of all data in this system is controlled by federal regulations and by contract with the vendor.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a3c45edf6f75b47e3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a3c45edf6f75b47e3\"><a aria-expanded=\"false\" aria-controls=\"a3c45edf6f75b47e3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#a3c45edf6f75b47e3\" href=\"#a3c45edf6f75b47e3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I choose not to receive CodeRED\u00ae messages?<\/span><\/a><\/h4><\/div><div id=\"a3c45edf6f75b47e3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a3c45edf6f75b47e3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<p>You may opt out of receiving messages by visiting <a href=\"https:\/\/info.onsolve.com\/Notification-Opt-Out.html\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/info.onsolve.com\/Notification-Opt-Out.html<\/a>.<\/p>\n<p>FCC regulations prohibit sending non-emergency messages to unpublished and unlisted numbers. If you have an unpublished number and want non-emergency public service messages, please add your phone number to the database and opt-in for these notifications. An example of a non-emergency notification might include notice that trash pick-up is delayed by one day.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f4041e1df0c6dafc3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f4041e1df0c6dafc3\"><a aria-expanded=\"false\" aria-controls=\"f4041e1df0c6dafc3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#f4041e1df0c6dafc3\" href=\"#f4041e1df0c6dafc3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I arrange to have CodeRED\u00ae call my place of business?<\/span><\/a><\/h4><\/div><div id=\"f4041e1df0c6dafc3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f4041e1df0c6dafc3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">Yes. You can add as many numbers as you want simply by <a href=\"https:\/\/public.coderedweb.com\/CNE\/BF997003EB50\" target=\"_blank\" rel=\"noopener noreferrer\">visiting the CodeRED\u00ae website<\/a> and entering new information. Use your Colden address when adding the telephone number for your business or workplace. Please provide a direct dial number as automated attendants may delay your receipt of a message. Parents who work out-of-town may want to receive emergency messages, particularly as they may affect local schools.<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d8cea86f46a8c3dbb fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d8cea86f46a8c3dbb\"><a aria-expanded=\"false\" aria-controls=\"d8cea86f46a8c3dbb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#d8cea86f46a8c3dbb\" href=\"#d8cea86f46a8c3dbb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I sign up for CodeRed\u00ae?<\/span><\/a><\/h4><\/div><div id=\"d8cea86f46a8c3dbb\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d8cea86f46a8c3dbb\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<p>All published numbers should already be included within the CodeRed\u00ae database. Unpublished and unlisted numbers are added to the database through our interface with the Enhanced 911 system.<\/p>\n<p>One of the best CodeRED\u00ae features allows residents and\/or businesses in Colden to add numbers. Simply <a href=\"https:\/\/public.coderedweb.com\/CNE\/BF997003EB50\" target=\"_blank\" rel=\"noopener noreferrer\">visit the CodeRED\u00ae website<\/a>. Don\u2019t worry about adding duplicate numbers; the database is \u201ccleaned\u201d so that phone numbers are only called once. If you use this feature, you can make sure that your numbers will be called.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fb3d8af52c39bda85 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fb3d8af52c39bda85\"><a aria-expanded=\"false\" aria-controls=\"fb3d8af52c39bda85\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#fb3d8af52c39bda85\" href=\"#fb3d8af52c39bda85\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I have to pay a fee for the CodeRed\u00ae emergency communications service?<\/span><\/a><\/h4><\/div><div id=\"fb3d8af52c39bda85\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fb3d8af52c39bda85\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">No. There is no additional fee for residents.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c2d170b699d5afb55 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c2d170b699d5afb55\"><a aria-expanded=\"false\" aria-controls=\"c2d170b699d5afb55\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#c2d170b699d5afb55\" href=\"#c2d170b699d5afb55\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How will I receive emergency notifications if the power goes out?<\/span><\/a><\/h4><\/div><div id=\"c2d170b699d5afb55\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c2d170b699d5afb55\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<p>We strongly encourage ALL residents to maintain in their home one hard-wired phone. In power outages and other major emergencies, cell phone systems have a higher likelihood of failure. Although many families feel the \u2018old phone\u2019 is an unnecessary expense, these phones often work when all else is lost.<\/p>\n<p>CodeRED\u00ae allows you to enter many phone numbers and e-mail addresses to broaden the opportunities to be notified. Unfortunately, nothing is guaranteed and the severity of the emergency will impact any emergency notification system.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e7c54e2a877a92ab0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e7c54e2a877a92ab0\"><a aria-expanded=\"false\" aria-controls=\"e7c54e2a877a92ab0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#e7c54e2a877a92ab0\" href=\"#e7c54e2a877a92ab0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why do I need CodeRED\u00ae when I have radio and television to keep me informed?<\/span><\/a><\/h4><\/div><div id=\"e7c54e2a877a92ab0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e7c54e2a877a92ab0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">CodeRED\u00ae is an additional measure of safety the Town of Colden believes all Coldon residents and businesses deserve. If electric power were to be interrupted, you may not be able to rely on radio and television to keep you informed. Emergencies also develop quickly and the news media may not have the information to broadcast. CodeRED\u00ae allows the Town of Colden to contact you directly.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8488486206201bedf fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8488486206201bedf\"><a aria-expanded=\"false\" aria-controls=\"8488486206201bedf\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-4619-1\" data-target=\"#8488486206201bedf\" href=\"#8488486206201bedf\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Will I constantly receive phone calls from the CodeRED\u00ae system?<\/span><\/a><\/h4><\/div><div id=\"8488486206201bedf\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8488486206201bedf\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"content\">\n<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">No. The Town of Colden respects your privacy. CodeRED\u00ae will be used for emergency situations and important community notifications only. Residents have the opportunity to opt out of community notifications (non-emergency events).<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last quick-links\" style=\"--awb-padding-top:5px;--awb-padding-right:15px;--awb-padding-bottom:10px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-color:#76b9d3;--awb-bg-color-hover:#76b9d3;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-margin-bottom:10px;width:25%;width:calc(25% - ( ( 1% ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep fusion-clearfix\" style=\"float:left;margin-top:0px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:2px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:5px;--awb-margin-right-small:0px;--awb-margin-bottom-small:5px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Quick Links<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep fusion-clearfix\" style=\"float:left;margin-top:0px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:2px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-2 quicklinks\"><p>&gt; <a href=\"\/site\/town-clerk\/\">Town Clerk Services<\/a><\/p>\n<p><a href=\"\/site\/town-board\/\">&gt;Meeting Minutes &amp; Agendas<\/a><\/p>\n<p><a href=\"\/site\/emergency-services\/\">&gt;Emergency Services<\/a><\/p>\n<p>&gt;<a href=\"http:\/\/www.townofcolden.com\/site\/wp-content\/uploads\/2026\/02\/QR-Code-Dispatch-.pdf\">QR Code \u2013 Dispatch<\/a><\/p>\n<p><a href=\"https:\/\/www.townofcolden.com\/site\/codered-emergency-notification-system\/\">&gt; CodeRED Emergency Notifications<\/a><\/p>\n<p>&gt; <a href=\"\/site\/tax-collection\/\">Tax Collection<\/a><\/p>\n<p>&gt; <a href=\"\/site\/tax-assessor\/#taxrolls\">View Tax Rolls<\/a><\/p>\n<p>&gt; <a href=\"https:\/\/www.townofcolden.com\/site\/nyserda-energy-benchmarking-resolution\">Colden Energy Benchmarking<\/a><\/p>\n<p>&gt; <a href=\"\/site\/trash-refuse\/\">Garbage &amp; Recycling<\/a><\/p>\n<p>&gt; <a href=\"\/site\/forms\/\">Forms<\/a><\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep fusion-clearfix\" style=\"float:left;margin-top:5px;margin-bottom:5px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:2px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep fusion-clearfix\" style=\"float:left;margin-top:0px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:5px;--awb-margin-right-small:0px;--awb-margin-bottom-small:5px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Community Services<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep fusion-clearfix\" style=\"float:left;margin-top:0px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:2px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-3 quicklinks\"><p>&gt; <a href=\"https:\/\/theroc.co\/2018\/12\/03\/rural-outreach-center-in-east-aurora-is-a-code-blue-site\/\" target=\"_blank\" rel=\"noopener noreferrer\">Code Blue Information<\/a><\/p>\n<p>&gt; <a href=\"http:\/\/www.breadoflifecolden.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bread of Life<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4619","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/pages\/4619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/comments?post=4619"}],"version-history":[{"count":26,"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/pages\/4619\/revisions"}],"predecessor-version":[{"id":4655,"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/pages\/4619\/revisions\/4655"}],"wp:attachment":[{"href":"https:\/\/www.townofcolden.com\/site\/wp-json\/wp\/v2\/media?parent=4619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}